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Customer Service
Jumeau is dedicated to Customer Service. We will make every effort to make sure all of your interactions and transactions are as enjoyable as possible. Please do not hesitate to contact us if you have any questions or problems.


Satisfaction Guarantee E-mail

To prove our confidence in the product, we back all of our products with a money-back guarantee. If you are not completely satisfied with this product for any reason, simply return the undamaged / unused product to your place of purchase within 45 days of purchase for a full refund.

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5 Year Warranty E-mail

Jumeau guarantees that every product we make will stand up to the use for which it was designed. In standing by this guarantee, Jumeau provides a 5 year warranty, to the original owner, on all products against defects in materials or workmanship. All defective or damaged products should be returned to us for evaluation and will be replaced at our discretion. Rips, burns, tears, and damages due to accident, normal wear and tear, improper care, mis-use or the natural breakdown of colors and materials over time are not covered by warranty, but can be repaired for a nominal fee at Jumeau's discretion. Products sent for warranty must be cleaned prior to sending. Jumeau does not process returns or exchanges for undamaged product. Please visit the dealer from which you purchased your Jumeau product should you need to return or exchange an undamaged item.

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